Body Language Basics – Part 1 & 2

$500.00

SKU: 11163 Category: Tag:

Description

We are constantly communicating, even when we are not speaking. Unspoken communication makes up over half of what we tell others, and what they tell us. It affects our work and personal relationships. The ability to interpret body language is a skill that will enhance anyones career and life. Over the course of two micro-learning video series, retail banking expert Tonya Gossage will teach you the basics of body language that will help you communicate better in unexpected ways.
Series Includes:

  • Body Language Basics – Part 1
  • Learning a New Language
  • Reading Body Language
  • Body Language Mistakes & Gender Differences
  • Understanding Nonverbal Communication
  • Body Language Basics – Part 2;
  • Body Language in Business
  • Four Ways to Detect a Lie
  • Four Steps to Better Body Language
  • Matching Your Words to Your Movement
  • Additional information

    Audience

    All audiences, including Customer Service Representatives, Managers, Lenders, Sales-Oriented Positions, Retail Banking Officers, Branch Managers, Administration Officers

    Length

    Approximately 80 minutes

    Time

    10:36 AM

    Credits

    n/a

    Member Price

    500.00

    Non-Member Price

    660.00

    Course Number

    ABA

    Location

    Online Self-Paced

    Vendor

    ABA

    Course Code

    ABA

    Prerequisites

    None

    Day

    Online

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