Learning a New Language

Course Number: ABA

Course Code: n/a

In this short video, you’ll begin to learn an important new language—body language. This will help you improve your negotiating, management and interpersonal skills by correctly interpreting body language and other important signals.

Part of the Body Language Basics series, presented by Tonya Gossage

What You’ll Learn

  • Use the four tips you will learn to help you read and use body language to your benefit
  • Understand five nonverbal, physical cues that say more than the words you use

Audience: All audiences, including Customer Service Representatives, Managers, Lenders, Sales-Oriented Positions, Retail Banking Officers, Branch Managers, Administration Officers

Prerequisites: n/a

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Member Price: $75.00
Non-Member Price: $95.00
Textbook Charge: $0.00

Credits: n/a

Length: Approximately 10 minutes

ABA Training