Four Steps to Better Body Language

Course Number: ABA

Course Code: n/a

This short video demonstrates four easy methods you can immediately use to improve your body language, which will result in better overall communication. Movements, Confidence, Posture and Practice are all key.

Part of the Body Language Basics series, presented by Tonya Gossage

What You’ll Learn

• Learn to be aware of what certain movements you make mean to other people
• Use and identify movements and nonverbal communication that project confidence 
• Practice using body language

Audience: All audiences, including Customer Service Representatives, Managers, Lenders, Sales-Oriented Positions, Retail Banking Officers, Branch Managers, Administration Officers

Prerequisites: n/a

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