Body Language Basics – Part 2

Course Number: ABA

Course Code: n/a

The final series of four videos delves deeper into specific scenarios that can influence body language, and teaches you specific ways to use the fundamental body language lessons you learned in the first series.

Series includes:

• Body Language in Business  
• Four Ways to Detect a Lie
• Four Steps to Better Body Language
• Matching Your Words to Your Movement

Audience: All audiences, including Customer Service Representatives, Managers, Lenders, Sales-Oriented Positions, Retail Banking Officers, Branch Managers, Administration Officers

Prerequisites: n/a

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