ADA: How to Serve and Work with People Living with Disabilities

$95.00

SKU: 10078 Category: Tag:

Description

Learn effective and practical ways to engage with both customers and employees with disabilities to ensure they’re treated with the same dignity and respect as people without disabilities. This course explores different types of disabilities, including mobility, hearing, speech, and language impairments; intellectual and developmental disabilities; and blindness or low vision. Discover how to approach service animals and the rules about use of mobility devices.

Additional information

Audience

Bank employees who interact with customers, vendors, or other bank personnel.

Credits

1 CRCM

Member Price

95.00

Non-Member Price

130.00

Course Number

ABA

Location

Online Self-Paced

Vendor

ABA

Course Code

ABA

Prerequisites

None

Day

Online

Length

Approximately 50 minutes

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