Written Communication Suite

$55.00

SKU: 10381 Category: Tag:

Description

This suite of three courses* explores keys to crafting effective written communications, helpful for delivering good customer service and for building workplace relationships. Completing this suite provides tips for writing clearly for different audiences. Concise, impactful lessons can be applied on the job immediately.;

Courses*
*Only available as a suite

  • Clarity in Writing
    Guides you through crafting quality writing using a three-part approach. Ensure your written communications are easy to follow, error-free, and on-point. Discover tactics for ensuring an appropriate combination of words is used to avoid misinterpretation.
  • Effective Email Communication
    Guides you through writing business-appropriate emails. Learn best practices for writing emails to work audiences.
  • Writing for Your Audience
    Guides you through writing for different audiences. Learn how to use clear language, with minimal use of bank jargon and acronyms, and develop a friendly and professional tone.
  • Additional information

    Audience

    For Professional Skills. Branch and administrative office staff, call center staff, tellers, new hires, and anyone who may interact with customers.

    Length

    Approximately 20 minutes

    Credits

    n/a

    Member Price

    55.00

    Non-Member Price

    75.00

    Course Number

    ABA

    Location

    Online Self-Paced

    Vendor

    ABA

    Course Code

    ABA

    Prerequisites

    None

    Day

    Online

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