Description
This suite of five courses and one exercise module* delves into the skills critical to making clients feel valued. Completing this suite provides insight into improving customer service skills, especially during stressful situations, to help build client relationships. Concise, impactful lessons can be applied on the job immediately. A GO Huddle resource is included with the purchase of this suite.
- The Impact of Knowledge
- Optimizing In-Person and Video-Enabled Interactions
- Conflict Resolution Principles
- Why Quality Customer Service Matters Assessment
- GO Huddle: Why Quality Customer Service Matters
