Description

Describes the technology included in an auto-dialer and types of prohibited phone calls. Teaches the FCC interpretation of prior express consent and exceptions to the Telephone Consumer Protections (TCPA) prior consent requirements and disclosures. Identifies requirements of the National Do Not Call Registry and distinctions between the TSR and the TCPA.;
What You’ll Learn
After completing this course, students will be able to:

Explain the TCPA’s coverage, rules, and exemptions

Describe the TCPA’s consent requirements and their application to calls, ported and reassigned numbers, texts, and faxes;

Describe the requirements of the Do Not Call Registry and the differences between the Telemarketing Sales Rule (TSR) and the TCPA

Additional information

Audience	Marketing, call center, sales and collections staff, as well as any employees responsible for placing any types of calls to customers.
Credits	1 CRCM
Member Price	95.00
Non-Member Price	130.00
Course Number	ABA
Location	Online Self-Paced
Vendor	ABA
Course Code	ABA
Prerequisites	None
Day	Online