Description

Feeling safe and protected from the spread of COVID-19 is priority number one for many, including your customers. In this video, you’ll learn about best practices and resources to ensure your branch will be ready to safely welcome back customers and get back to business.

Part of The Retail Playbook You Need to Succeed series, presented by Tonya Gossage
What You’ll Learn

Enact five proven healthy and safety tactics to keep you and your customers safe

Understand key branch signage and health-related policies and procedures you should consider reviewing

Learn how to use CDC-sponsored resources that will help you prevent the spread of disease

Additional information

Audience	Chief Retail Banking Officers, Regional Branch Managers, Branch Managers, Call Center Managers, Customer Service and Call Center Representatives, Administration Officers
Length	Approximately 18 minutes
Credits	0.50 CFMP
Member Price	0.00
Non-Member Price	95.00
Course Number	ABA
Location	Online Self-Paced
Vendor	ABA
Course Code	ABA
Prerequisites	None
Day	Online