Emerging Leaders: Mastering the Art of Inquiry

$135.00

SKU: 10880 Category: Tag:

Description

Guide conversations, deepen relationships and enhance client engagement by developing effective inquiry skills. Learn to ask probing questions, navigate conversations and better understand clients financial picture to enhance service and drive results.
What You’ll Learn
After completing this course, students will be able to:

  • Describe the purpose and value of inquiry
  • Ask difficult questions and navigate uncomfortable conversations with clients
  • Use follow up questions to deepen knowledge about clients
  • Understand the characteristics of effective inquiry;
  • Explore techniques to enhance inquiry skills
  • Additional information

    Audience

    Various job roles across banks of all sizes.

    Length

    Approximately 25 minutes

    Credits

    0.50 CTFA

    Member Price

    135.00

    Non-Member Price

    185.00

    Course Number

    ABA

    Location

    Online Self-Paced

    Vendor

    ABA

    Course Code

    ABA

    Prerequisites

    None

    Day

    Online

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