Description
This training bundle groups courses by communication and frontline skills. Communication topics include effective listening and body language. The teller basics suite covers cash handling, customer service, bank security and more.
Courses
- Ethical Issues for Bankers
- Communication Basics Suite
- Becoming a Better Listener
- Communicating Effectively
- The Importance of Body Language
- Teller Basics Suite
- Cash Handling
- Handling Checks
- Processing Transactions
- Providing Quality Customer Service
- Robbery and Bank Security
- The Changing Role of the Teller
