Description
Describes the importance of a Compliance Management System (CMS) as a comprehensive and integrated program that operationalizes compliance to include the management of risk associated with day to day operations, changes in product and service offerings, and new and changing legislation. Explores ways that the board of directors should implement a sound and effective CMS that ensures compliance with federal consumer protection laws and regulations.
What You’ll Learn
- Describe the board and management oversight of compliance, change management, and risk management through a commitment of a strong CMS
- Explore the components of a compliance program to include policies and procedures, training, monitoring and audit, and a consumer complaint process
