Description

This video covers four nonverbal factors that could make or break your communication if you are unaware of them. Did you know body language is often confused between genders? Learn how to prevent miscommunications by understanding common signals, as well as the different ways men and women use body language.

Part of the Body Language Basics series, presented by Tonya Gossage
What Youll Learn

Understand four specific body language mistakes

Recognize the common nonverbal signals that men and women communicate with their body language, and the differences between them

Additional information

Audience	All audiences, including Customer Service Representatives, Managers, Lenders, Sales-Oriented Positions, Retail Banking Officers, Branch Managers, Administration Officers
Length	Approximately 18 minutes
Time	5:40 PM
Credits	n/a
Member Price	75.00
Non-Member Price	95.00
Course Number	ABA
Location	Online Self-Paced
Vendor	ABA
Course Code	ABA
Prerequisites	None
Day	Online