Description

In this short video, you’ll begin to learn an important new languagebody language. This will help you improve your negotiating, management and interpersonal skills by correctly interpreting body language and other important signals.

Part of the Body Language Basics series, presented by Tonya Gossage
What Youll Learn

Use the four tips you will learn to help you read and use body language to your benefit

Understand five nonverbal, physical cues that say more than the words you use

Additional information

Audience	All audiences, including Customer Service Representatives, Managers, Lenders, Sales-Oriented Positions, Retail Banking Officers, Branch Managers, Administration Officers
Length	Approximately 10 minutes
Credits	n/a
Member Price	75.00
Non-Member Price	95.00
Course Number	ABA
Location	Online Self-Paced
Vendor	ABA
Course Code	ABA
Prerequisites	None
Day	Online