Description

We all communicate nonverbally. This short video demonstrates how the nonverbal communication that you project affects the way that your spoken communication is received by others. While interpreting other’s body language is important, it is equally important to understand what your nonverbal communication is telling others.

Part of the Body Language Basics series, presented by Tonya Gossage
What Youll Learn

Understand what 10 common gestureslike pulling ears, drumming fingers, head tilts, etc., mean

Be aware of the signals your posture, voice tone, inflection and appearance give to others

Additional information

Audience	All audiences, including Customer Service Representatives, Managers, Lenders, Sales-Oriented Positions, Retail Banking Officers, Branch Managers, Administration Officers
Length	Approximately 7 minutes
Credits	n/a
Member Price	75.00
Non-Member Price	95.00
Course Number	ABA
Location	Online Self-Paced
Vendor	ABA
Course Code	ABA
Prerequisites	None
Day	Online