Description

Discover how simple things like gestures, facial expressions and breathing, among others, can impact the message you’re trying to send. Learn how to ensure your body language creates intentional, honest and meaningful conversations.

Part of the Body Language Basics series, presented by Tonya Gossage
What Youll Learn

Use four methods to practice consistent non-verbal communication;

Understand honest communication

Identify the involuntary movements that impact communication;

Additional information

Audience	All audiences, including Customer Service Representatives, Managers, Lenders, Sales-Oriented Positions, Retail Banking Officers, Branch Managers, Administration Officers
Length	Approximately 9 minutes
Credits	n/a
Member Price	75.00
Non-Member Price	95.00
Course Number	ABA
Location	Online Self-Paced
Vendor	ABA
Course Code	ABA
Prerequisites	None
Day	Online