Game Plan for a Healthy Branch Experience

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Description

Feeling safe and protected from the spread of COVID-19 is priority number one for many, including your customers. In this video, you’ll learn about best practices and resources to ensure your branch will be ready to safely welcome back customers and get back to business.

Part of The Retail Playbook You Need to Succeed series, presented by Tonya Gossage

What You’ll Learn

  • Enact five proven healthy and safety tactics to keep you and your customers safe
  • Understand key branch signage and health-related policies and procedures you should consider reviewing
  • Learn how to use CDC-sponsored resources that will help you prevent the spread of disease

Additional information

Audience

Chief Retail Banking Officers, Regional Branch Managers, Branch Managers, Call Center Managers, Customer Service and Call Center Representatives, Administration Officers

Length

Approximately 18 minutes

Credits

0.50 CFMP

Member Price

0.00

Non-Member Price

95.00

Course Number

ABA

Location

Online Self-Paced

Vendor

ABA

Course Code

ABA

Prerequisites

None

Day

Online

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