Covers the main points of innovation in the digital payments space to help a bank’s board of directors understand how mobile devices drive seamless purchase decisions and how smart data anticipates and prompts both the purchase decision and payment. A bank’s board of directors should recognize that a bank that provides P2P payments will meet todays customer expectations for instant, mobile payments that will increase customer loyalty and engagement.
What You’ll Learn
After successfully completing the course, you will be able to:
- Describe examples of trends in digital payments innovation
- Explain the risks associated with digital payment internal and external communication and customer engagement