Building and preserving the bank’s reputation is a balancing act and one that is crucial for the board in its oversight role. This video provides an overview of factors that have the potential to impact a banks reputation and the directors’ role in ensuring that policies and systems are in place to manage and control reputational risk as part of the bank’s overall risk management processes.
What You’ll Learn
After successfully completing the course, you will be able to:
- Identify factors that could impact a bank’s reputation.
- Describe how risk assessment and mitigation policies and procedures are essential for monitoring, evaluating and managing public opinion for all bank products and services as well as unanticipated events
- Articulate the board’s role in managing reputation risk and in providing oversight of the policy and control functions that monitor and manage these risks on an ongoing basis.