Description
Learn effective and practical ways to engage with both customers and employees with disabilities to ensure they’re treated with the same dignity and respect as people without disabilities. This course explores different types of disabilities, including mobility, hearing, speech, and language impairments; intellectual and developmental disabilities; and blindness or low vision. Discover how to approach service animals and the rules about use of mobility devices.
What You’ll Learn
After completing this course, students will be able to:
- Ways to greet and communicate effectively with people with disabilities
- The various types of disabilities
- The rules about service animals and mobility devices
