Digital Trends: Payments
Course Number: ABA
Course Code: ABA
Covers the main points of innovation in the digital payments space to help a bank’s board of directors understand how mobile devices drive seamless purchase decisions and how smart data anticipates and prompts both the purchase decision and payment. A bank’s board of directors should recognize that a bank that provides P2P payments will meet today’s customer expectations for instant, mobile payments that will increase customer loyalty and engagement.
Duration: Approximately 5 minutes
What You’ll Learn
After successfully completing the course, you will be able to:
- Describe examples of trends in digital payments innovation
- Explain the risks associated with digital payment internal and external communication and customer engagement
Note: Free for ABA members
Audience: For members of a bank's board of directors.