ABA Team Leader Certificate
The ABA Team Leader Certificate is designed to help individuals develop the necessary skills to effectively lead and manage teams. The courses in the program have been developed for bankers, and are presented in the context of banking. The program is appropriate for bankers who have direct supervisory responsibility for team members, and for bankers who collaborate with others in the bank on occasion to meet common objectives and achieve specific results.
To build a successful team one must have the knowledge and skills to foster trust, leverage personal strengths of team members, manage opportunities, and set meaningful goals and expectations. Successful team leaders focus on both team purpose and individual tasks, promote shared responsibility for results, identify appropriate methods for rewards and recognition, and communicate effectively with team members and stakeholders. They also coach team members and help manage the change process.
You must complete the following courses:
- Banking Today*
- Coaching for Success
- Dealing Effectively with Co-Workers
- Effective Written Communication
- Ethical Issues for Bankers
- Managing Change
- Meetings that Work
- Presentations Skills
- Rewards and Recognition
The estimated time to complete these 9 courses is approximately 15 hours. Students have access to the curriculum for 1 year from date of purchase.
*ABA Principles of Banking may be substituted.