Description
Provides a definition of an unfair act or practice, and explores cases of unfair and deceptive credit under UDAAP and unfair debt collection under the Fair Debt Collection Practices Act. Explains the enforcement actions used by the CFPB and proactive steps to prevent UDAAP claims.
What You’ll Learn
After completing this course, students will be able to:
- Describe the background of UDAAP
- Recognize unfair, deceptive, and abusive acts or practices
- Identify the elements that make a practice unfair, deceptive, or abusive
- Identify proactive steps that you can take to avoid UDAAP violations
- Explain how you can help your bank avoid UDAAP claims
