Description
Identify the critical differences between a customer complaint and a dispute to know which response mechanism is appropriate.
What Youll Learn
After successfully completing the course, you will be able to:
Understanding the Difference Between Complaints and Disputes
$75.00
Additional information
| Audience | n/a |
|---|---|
| Length | Approximately 16 minutes |
| Credits | 0.50 CRCM, 0.50 CERP |
| Member Price | 75.00 |
| Non-Member Price | 95.00 |
| Course Number | ABA |
| Location | Online Self-Paced |
| Vendor | ABA |
| Course Code | ABA |
| Prerequisites | None |
| Day | Online |
