Teller Operations

$650.00

SKU: 10465 Category: Tag:

Description

After successfully completing this Teller Operations training course, you will be able to:; describe the expectations of your role as a teller; respond effectively to difficult customer situations; understand the cross-selling opportunities provided by daily transactions; distinguish between genuine and counterfeit currency; avoid balancing errors; conduct proper procedures during a robbery, fire or other emergency; explain the Currency Transaction Report; describe endorsement types and their individual features; and utilize negotiability and security measures to prevent check fraud.

Topics include:

  • The Tellers Role
  • Customer Service
  • Financial Products and Services
  • Checks
  • Endorsements
  • Account Ownership
  • Coins and Paper Currency
  • Balancing Daily Transactions
  • Emergency Situations

Additional information

Audience

Students interested in a teller career

Credits

2

Member Price

650.00

Non-Member Price

750.00

Course Number

Self-Study

Location

Assisted Self-Study

Vendor

CFT

Course Code

BRC 0109

Prerequisites

None

Day

n/a

Text Book Charge

27.00

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