Teller Operations

$695.00

SKU: 10769-2-2-1 Category:

Description

After successfully completing this Teller Operations training course, you will be able to:; describe the expectations of your role as a teller; respond effectively to difficult customer situations; understand the cross-selling opportunities provided by daily transactions; distinguish between genuine and counterfeit currency; avoid balancing errors; conduct proper procedures during a robbery, fire or other emergency; explain the Currency Transaction Report; describe endorsement types and their individual features; and utilize negotiability and security measures to prevent check fraud.

Topics include:

  • The Tellers Role
  • Customer Service
  • Financial Products and Services
  • Checks
  • Endorsements
  • Account Ownership
  • Coins and Paper Currency
  • Balancing Daily Transactions
  • Emergency Situations

Additional information

Audience

Students interested in a teller career

Start Date

03/06/23

End Date

05/22/23

Length

12 Weeks

Credits

2

Member Price

695.00

Non-Member Price

795.00

Course Number

CFT

Location

Online Instructor-Led

Vendor

CFT

Course Code

BRC 0109

Prerequisites

None

Day

Online

Text Book Charge

27.00

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