Transitioning Careers - Basic Bank Training for Veterans
Course Number: ABA
Course Code: n/a
America’s banks actively support our military and veteran communities. To help further their mission, ABA’s new, free Basic Bank Training for Veterans gives ABA member banks the tools they need to onboard and recruit veterans, transitioning active duty military members, and military spouses. This suite of eight self-paced online courses covers the basics of customer service, lending, payments and ethics to help them successfully transition to a career in the banking industry.
- Introduction to Banking
- Banks as a Business
- Banks and the Deposit Function
- Lending as a Cornerstone of Banking
- Bank Payment Systems and Technology
- Safeguarding the Customer and the Bank
- Ethical Issues for Bankers
- Why Quality Customer Service Matters
Veterans: Request Access
Audience: Banks providing training to veterans, transitioning active duty military members, and military spouses. Call 1-800-BANKERS (800-226-5377) or email Customer Service to see if you qualify and to request access to the training. You will be asked to provide a veteran/military identification number. If you are a veteran, transitioning active duty military member, or military spouse not employed by a bank you can also access this free training. Check out the U.S. Department of Veterans Affairs approved identification.