Reg CC Check 21

Course Number: ABA

Course Code: n/a

Explains how the Check 21 Act created the legal framework for processing checks electronically. Identifies the components of a substitute check, the required customer disclosures, and the process banks must use to handle claims when a substitute check is erroneously paid.

What You’ll Learn

• Explore the components of a substitute check
• Describe when banks must provide special disclosure notices to customers
• Explain how to re-credit customers for claims involving substitute checks

Audience: Tellers, staff opening new accounts and back office staff who process checks.

Prerequisites: n/a

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