Processing Credit Card Billing Errors and Unauthorized Use Claims

Course Number: ABA

Course Code: n/a

Learn how to process consumer credit card billing errors and claims of unauthorized use in compliance with Truth in Lending Act (TILA) and Regulation Z.

What You’ll Learn

After successfully completing the course, you will be able to:

  • Examine the requirements the borrower must meet to allege a billing error
  • Identify consumers’ rights when processing errors or unauthorized use
  • Identify the creditor’s investigation and resolution responsibilities
  • Learn how to handle unauthorized use claims
  • Examine how to handle claims or defenses against card issuers

Audience: n/a

Prerequisites: n/a

Register Now

Member Price: $75.00
Non-Member Price: $95.00
Textbook Charge: $0.00

Credits: 0.75 CERP, 0.75 CFMP

Length: Approximately 28 minutes

ABA Training