Online Communication Suite

Course Number: ABA

Course Code: ABA

This suite of two courses* explores creating appropriate social media posts in a business environment. Completing this suite provides tips on social media etiquette. Concise, impactful lessons can be applied on the job immediately. 


*Only available as a suite

  • Effective Social Media Communication
    Guides you through the types of individual and public social media posts that are appropriate and inappropriate.
  • Social Media Etiquette
    Guides you through the rules of social media etiquette. Learn what your postings should and should not say. Compose business-appropriate social media communication.

Audience: For Professional Skills. Branch and administrative office staff, call center staff, tellers, new hires, and anyone who may interact with customers.

Prerequisites: None

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Member Price: $55.00
Non-Member Price: $75.00
Textbook Charge: $0.00

Credits: n/a

Length: Approximately 10 minutes

ABA Training