Fraud Recognition and Prevention
Course Number: ABA
Course Code: ABA
Describes check fraud, check kiting and other check scams. Discusses how bank products, services, and information security can be vulnerable to identity theft activity. Explains types of credit fraud such as application fraud, personal loan information fraud, mortgage lending fraud, and lines of credit fraud.
What You’ll Learn
After successfully completing this course, you will be able to:
- Explain common deposit account fraud activity encountered by branch personnel and customer service representatives
- Explain how fraudsters target bank products, services, and account information for identity theft purposes, and the related methods banks use to protect their customers
- Describe fraudulent activity that impacts bank lending
Audience: Branch staff, call center representatives, and lenders.