Five Reasons Why Online Appointment Scheduling is Essential

Course Number: ABA

Course Code: n/a

One of the fastest growing customer service trends in banking is online appointment scheduling. Online appointments and meeting scheduling is a powerful solution that banks can use to gain a competitive advantage while providing an exceptional customer experience.

Part of The Retail Playbook You Need to Succeed series, presented by Tonya Gossage

What You’ll Learn

  • Five reasons you should consider implementing online appointment scheduling 
  • The benefits of serving customers by appointment
  • The overall effect of appointment scheduling on staff and operations 
  • Learn about proven online appointment scheduling providers to consider  

Audience: Chief Retail Banking Officers, Regional Branch Managers, Branch Managers, Call Center Managers, Customer Service and Call Center Representatives, Administration Officers

Prerequisites: n/a

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Member Price: $75.00
Non-Member Price: $95.00
Textbook Charge: $0.00

Credits: n/a

Length: Approximately 13 minutes

ABA Training