Five Reasons Why Online Appointment Scheduling is Essential
Course Number: ABA
Course Code: n/a
One of the fastest growing customer service trends in banking is online appointment scheduling. Online appointments and meeting scheduling is a powerful solution that banks can use to gain a competitive advantage while providing an exceptional customer experience.
Part of The Retail Playbook You Need to Succeed series, presented by Tonya Gossage
What You’ll Learn
- Five reasons you should consider implementing online appointment scheduling
- The benefits of serving customers by appointment
- The overall effect of appointment scheduling on staff and operations
- Learn about proven online appointment scheduling providers to consider
Audience: Chief Retail Banking Officers, Regional Branch Managers, Branch Managers, Call Center Managers, Customer Service and Call Center Representatives, Administration Officers
Prerequisites: n/a