Elder Financial Exploitation
Course Number: ABA
Course Code: ABA
Explains the forms of financial exploitation and how to recognize telemarketing schemes and online financial abuse. Explores the characteristics of seniors that make them targets of financial abuse. Analyzes the state and federal laws concerning elder financial abuse and how banks play a significant role in recognizing victimized seniors.
What You’ll Learn
After completing this course, students will be able to:
- Identify possible elder financial exploitation, including internet and mail fraud schemes against elderly customers
- Explain why seniors are vulnerable to financial exploitation
- Describe the role banks play in recognizing and reporting possible signs of elder financial exploitation
Audience: Tellers, CSRs and other Frontline bank employees.