Community Bank Suite - Foundational Skills

Course Number: ABA

Course Code: ABA

This training bundle groups courses by communication and frontline skills. Communication topics include effective listening and body language. The teller basics suite covers cash handling, customer service, bank security and more.

Courses

  • Teller Basics Suite
    • Cash Handling
    • Handling Checks
    • Processing Transactions
    • Providing Quality Customer Service
    • Robbery and Bank Security
    • The Changing Role of the Teller

Audience: For onboarding all bank personnel who needs an introduction to banking, whether just starting a career in the industry or a more experienced professional from a different industry, including specialists in non-banking functions such as marketing, information systems, and human resources.

Prerequisites: None

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Member Price: $235.00
Non-Member Price: $315.00
Textbook Charge: $0.00

Credits: 1.0 CAFP, CRCM, CFMP, CCTS,  CISP, CRSP, CSOP and CTFA.

Length: 5 hours and 40 minutes

ABA Training