Community Bank Online Training Suites

Course Number: ABA

Course Code: ABA

Essential training for your bank’s bottom line

Community banks face increasing competition from nontraditional sources, a changing branch model, increased consolidation and staffing challenges. And, making every customer interaction count is imperative to your bottom line.
To meet these challenges—and to help you attract and retain talent–we’ve curated our online training catalog into course bundles that are cost-effective, flexible and get straight to the heart of what community banks and bankers need to stay competitive.


  • Community Bank Suite – Onboarding Basics: an introduction to banks as a business—including deposits, lending, payments and technology, and security—for new and prospective bankers.
  • Community Bank Suite – Foundational Skills: topics in effective communication, ethical issues for bankers and key skills for frontline employees, such as cash handling, customer service and bank security.
  • Community Bank Suite – Sales Skills: building relationships, sales planning, managing client portfolios and more to help community bankers tap into new and existing customers.
  • Community Bank Suite – Management Skills: lessons on leadership and communication, including change management, presentation skills, team building and delivering your message.
Price Ranges Per Suite:
Member: $95.00 – $295.00
Non-Member: $135.00 – $405.00


Prerequisites: n/a

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Member Price: $0.00
Non-Member Price: $0.00
Textbook Charge: $0.00

Credits: The courses in these suites apply towards ABA Certificates.


ABA Training