Body Language Basics – Part 1 & 2
Course Number: ABA
Course Code: n/a
We are constantly communicating, even when we are not speaking. Unspoken communication makes up over half of what we tell others, and what they tell us. It affects our work and personal relationships. The ability to interpret body language is a skill that will enhance anyone’s career and life. Over the course of two micro-learning video series, retail banking expert Tonya Gossage will teach you the basics of body language that will help you communicate better in unexpected ways.
- Body Language Basics – Part 1
- Body Language Basics – Part 2
Audience: All audiences, including Customer Service Representatives, Managers, Lenders, Sales-Oriented Positions, Retail Banking Officers, Branch Managers, Administration Officers