ADA Interacting with People Who Have Disabilities

Course Number: ABA

Course Code: ABA

Explores appropriate and practical ways to interrelate with individuals that have mobility, hearing, speech and language impairments, intellectual and developmental disabilities, and blindness or low vision. Explains how to promote successful use of adaptive equipment and technology or support that people with disabilities bring into a bank’s premises.

What You’ll Learn

After completing this course, students will be able to:

  • List guidelines for effective interactions with people that have mobility, hearing, speech and language impairments, intellectual and developmental disabilities, and blindness or low vision
  • Describe how to promote successful use of adaptive equipment and technology or support that people with disabilities bring into a bank’s premises.

Audience: Bank employees who interact with customers, vendors, or other bank personnel.

Prerequisites: None

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Member Price: $55.00
Non-Member Price: $75.00
Textbook Charge: $0.00

Credits: 0.75 CRCM

Length:

ABA Training